Politique d'expédition

Thank you for shopping with us! Here at SHESABI, we strive to provide the best possible service to our customers. Please review our shipping policy below to understand how your order will be processed and delivered:

1. Processing Time:

  • Each item is handmade  with care. Please allow 2 - 3 business days processing time  before your order is shipped. This timeframe excludes weekends and holidays.. This processing time may vary during peak seasons.
  • Standard Shipping takes 2-5 business days within Canada
  • Express shipping takes 1-2 business days within Canada
  • Standard US shipping take 3-5 business days
  • Express US shipping takes 1-3 business Days
  • Intl shipping takes 4-9business days.

2. Shipping Rates & Delivery Estimates:

  • Shipping costs are calculated based on your location and the weight of your order. Rates will be displayed during checkout.
  • Delivery estimates will depend on the shipping method selected at checkout and your location. While we strive to meet these estimates, actual delivery times may vary.

3. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking details. This allows you to monitor the progress of your package.

6. International Shipping:

  • For international orders, please note that customs duties, taxes, and fees may apply. These charges are not included in the shipping cost and are the responsibility of the customer.

7. Lost or Damaged Shipments:

  • While we take great care in packaging your order securely, SHESABI  is not responsible for items lost or damaged during transit. Please contact the carrier to file a claim in such cases.

8. Returns Due to Shipping Issues:

  • If your order is incorrect or damaged upon arrival due to shipping, please contact us within 14 days of receiving your package. We will work with you to resolve the issue promptly.

9. Holiday Shipping:

  • During busy holiday seasons, please place your orders in advance to ensure timely delivery. Shipping times may be longer than usual due to increased demand.

10. Contact Us:

  • If you have any questions about our shipping policy or need assistance, please reach out to our customer service team at bkkouture.com. We are here to help!

Policy Updates:

  • SHESABI reserves the right to update this shipping policy as needed. Any changes will be posted on our website and will be effective immediately.

Thank you for supporting handmade craftsmanship at SHESABI . We appreciate your patience and understanding as we prepare and ship your one-of-a-kind items.